Live Stream

Connected to the device’s Wi-Fi, but cannot view live video using MCTool

1. Check the device’s ACC status: when ACC OFF, live video can only be viewed during the delayed shutdown and engine-off recording periods; when ACC ON, this requirement does not apply.

   

2. Check the device’s recording enable switches: the main and sub-stream recording switches must be on.

   

3. Verify that the device’s camera is functioning normally: all CH statuses are 1.

   

The live video feed is blurry or unclear when connecting the device to Wi-Fi using MCTool

1. Check the condition of the device’s camera lens: the camera lens should be free of smudges, scratches, and other visible damage.

2. Adjust the video stream parameters: main/sub-stream video parameters.

   

3. Change the stream playback mode: switch between the main and sub-streams to view the live stream.

   

Platform Live Stream IssuesTroubleshooting live stream issues on the platform.